IMPACTLAKE Co. Ltd. (hereinafter referred to as “the Company”) will comply with the Act on the Protection of Personal Information (Personal Information Protection Act), other relevant laws and guidelines from the relevant authorities, handle customers’ personal information in an appropriate manner and respect customers’ privacy to the fullest extent. In addition, we are fully aware of our responsibility based on the trust of our customers and will manage the personal information provided by our customers in an appropriate and strict manner.

Collection and use of personal information

In order to provide better service, we may ask for your personal information by legal and fair means. When collecting and using personal information, we will clearly disclose the purpose of collection and use in advance. The information will not be used for any purposes other than those disclosed in advance.

Respect for privacy

We will not disclose your personal information to third parties without your permission, except in cases where we are legally obliged to do so by judicial or administrative authorities.

Management of personal information

We thoroughly train each of our employees in the handling of customers’ personal information. We also take the utmost security and safety measures to prevent the loss, destruction, unauthorised disclosure outside the company and falsification of personal information provided by our customers.

Disclosure, correction and suspension of use of retained personal data in accordance with the Personal Data Protection Act

Requests for disclosure, correction, suspension of use, etc. of retained personal data in accordance with the Personal Data Protection Act will be processed upon confirmation of the identity of the requestor. Please note that a prescribed fee will be charged for the above-mentioned disclosure and other procedures. If you wish to take such procedures, please contact the following contact point for further information.

Review and revision of privacy policy

The Company reserves the right to change the content of this Privacy Policy as necessary, such as changes in laws and regulations or changes in social conditions. The changed content shall be posted on the specific webpage linked from the home page of this website, and the changed content shall become effective one month after posting.

Inquiries about personal data

If you have any comments or questions regarding the handling of personal information by our company, please contact the following enquiry desk. We will respond promptly and in good faith.

Inquiry contact
contact@impactlake.co.jp/en